Services

CUSTOMERS

CUSTOMERS Our customer base includes: Local and regionally based education boards Municipalities Universities Hospitals and long-term care facilities Medical offices Manufacturing businesses Building service contractors Banquet halls Restaurants Recreational facilities ...and numerous other businesses. We are also open to the public. Our extensive experience across a broad and diverse range of institutional, industrial and commercial facilities allows us to provide the best knowledge and service for all your specific needs, ensuring a healthier environment for all.

LARGE IN-STOCK INVENTORY

LARGE IN-STOCK INVENTORY Each Holland Cleaning Solutions location has more-than sufficient warehousing capabilities to stock a majority of the products offered for sale. Most customer requests can be fulfilled immediately on demand. As a result of our significant in-house supply, we proudly offer products to complete total project solutions, continuing our reputation as “Your Total Cleaning Solution!”

DELIVERY

DELIVERY Each Holland Cleaning Solutions location has its own delivery trucks with Holland drivers prepared to deliver products to your doorstep on a daily basis. We proudly offer free next-day delivery service to our customers during regular business hours. Deliveries are prompt, courteous and can be scheduled to best suit your needs. If you require special delivery arrangements, please feel free to contact us for accommodation.

SERVICE DEPARTMENT

SERVICE DEPARTMENT Our service departments are staffed by full-time factory trained technicians and are certified as one of only 12 Nilfisk-Advance AAA service centers in Canada. The service department is capable of making service calls as well as completing more technical repairs in-house. Our service rates are very competitive and our strong service department allows us to stand behind our commitment on all equipment sales to customers. We inventory all common replacement parts and have supplier arrangements for rapid delivery of other required parts. We have the ability to repair many types of cleaning and facility maintenance equipment, as well as commercial dishwashing and laundry machines. Contact us for questions or quotes on your equipment fleet and needs.

TRAINING

TRAINING Our experience and professionalism has allowed us to develop and access a large library of material covering all types of cleaning. Our knowledgeable customer service representatives can answer questions over the phone and our exceptional sales representatives and account managers can tailor training and other solutions to your specific needs. In addition, we are proud to offer cleaning and training seminars to customers jointly with manufacturer representatives in the workplace.

PLANNED MAINTENANCE

PLANNED MAINTENANCE We offer a preventative maintenance program which entails scheduled maintenance calls at your site to ensure the preservation and protection of your valuable equipment purchases.This type of service ensures regular inspection of your assets, improves the overall effectiveness of the equipment, extends the life of the equipment and can save thousands of dollars in both repair costs and downtime by identifying failures before they occur or develop into a breakdown. Preventative maintenance programs can be scheduled at your convenience, typically on a bi-monthly, monthly or quarterly basis. Contact us for a quote on a preventative maintenance program for your equipment fleet.

MANAGED INVENTORY PROGRAM

MANAGED INVENTORY PROGRAM Try out our Holland Managed Inventory Program to ensure that your inventory is maintained properly. Our experienced Account Managers will help to determine ideal stock levels based on past orders. We will track those trends and create a routine check schedule to make sure we get to you when you are nearing your minimum stock quantity. After your Holland Account Manager assesses your needs, they will make informed decisions and/or recommendations. Our Account Manager will provide purchase orders and collect signatures as required. The order will be submitted immediately and you can expect your delivery to arrive accurately and in a timely fashion. Our success depends on customer satisfaction, so let us take care of you the best way we know how, with the Holland Managed Inventory Program.

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